This Tourist Office, classified in category I, belongs to the 

« Office de Tourisme de France ». It is committed to:

-      Provide you with an easily accessible reception area and information centre.

-      Making your procedures easier.

-      Providing you with furniture to sit on.

-      Provide you with free information about local tourist attractions.

-      Display and advertise opening hours in at least two foreign languages

-      Offering you free WiFi access.

-      Open at least 305 days a year, including Saturdays and Sundays, during tourist season or when events are held.

-      Responding to your correspondence throughout the year.

-      Provide a permanent reception service staffed by personnel who speak at least two foreign languages.

-      Ensure the provision of tourist maps, plans and guidebooks in paper format.

-      Providing you with access to its dedicated trilingual website, which is optimised for viewing on mobile devices.

-      Distribute tourist information in printed form, translated into at least two foreign languages, relating to:

• All classified tourist accommodation must include at least the name of the establishment, postal address, email address, website address, telephone number and classification level.
• Cultural, natural or leisure monuments and tourist sites may include information on admission fees, opening periods and hours, website, telephone number and postal address.
• At events and entertainment.
• To the emergency numbers.

-      Update tourist information annually.

-      Display emergency telephone numbers outside.

-      Present the entire range of qualified services available in your area of operation for all customer segments.

-      Providing you with access to view the availability of classified accommodation.

-      Handling your complaints and measuring your satisfaction.

-      Offer a tourist information service that incorporates new information and communication technologies (social media, mobile phones, geolocation, etc.).

-      Comply with the requirements of the Qualité Tourisme label.

-      A travel advisor is available to assist you.

-      Ensure that information on local tourist attractions is reliable and up to date.